We currently deliver our products to Greece, Cyprus, Europe and Middle East.

 

Delivery Charges: 

Greece: 

Delivery Charges for a weight up to 2kg the delivery fees start from 3.50 euro and for each kilo above 2 the delivery charges are increased by 1 euro per kilo.

Cyprus – Europe – Middle East: 

Delivery Charges are calculated on the total quantity of the ordered items, location and delivery method.

Please use our online shipping fees calculator to see the total charges of your order. In the order form you will be asked to enter your address details to view shipping options and cost.  Please take a moment and fill your address details correctly.

If our online shipping calculator cannot identify your address details please sent us an email at hello@premiel-gr.com.   or use our WhatsApp account and we will contact you shortly.

Free Delivery Charges: 

Greece: 

For orders above 50 euros, Delivery Charges are free.  For Orders below 50 euros, contact us directly to assess alternative delivery methods.

Cyprus – Europe – Middle East: 

For overseas  orders please conduct us directly at hello@premiel-gr.com.  or use our business WhatsApp number before you place your order to discuss the details of your order and the shipping packages we offer.  We might choose a different delivery option more suited to your order.

Oversees Delivery: 

If you want to place an order but your address is not included in the above Geographical zones please contact us directly at hello@premiel-gr.com  or use our business WhatsApp number and we will get back to you shortly.

Shipping Details: 

We would like to inform you that it is your responsibility to provide the correct shipping address.  We will deliver your order to the shipping address provided through your order form.  If the provided address is wrong and the products shipped already we will not be liable for making the refund.

In case you have complete your order but not sure for the shipping details have been provided,  please contact us immediately at hello@premiel-gr.com or use our  business WhatsApp account and we will get back to your shortly. 

Damages of Delivered Products

We mostly deliver our products in glass-jar. Please open the delivery package carefully and always use protective gloves.  In case you will see any damages or cracks in the glass jar, please contact us immediately and do not use the product as it might contain particles of glass.

In case you have received your order damaged, please contact us immediately at hello@premiel-gr.com and we will gladly fully refund the value of the order or send you again the same order at no extra costs.

To proceed with the refund or re-delivery of your order, you need to send us some pictures of the damage as a proof.

Payment Terms: 

We use a secured payment gateway, so you do not need to worry about your information.

• Cash on Delivery (Available only for Greece)
• Credit – Debit Card
• PayPal
• Bank Deposit